1. Introduction

Welcome to Matrix Electric (“we,” “us,” “our”). By using our website [matrixelectric.co.uk] and our services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully. If you do not agree, please do not use our website or services.

2. Services

Matrix Electric provides professional electrical services, including but not limited to:

• Electrical installations and repairs

• Residential and commercial electrical maintenance

• Safety inspections and certifications

• Emergency call-outs (where applicable)

All services are subject to availability and may vary based on location, scope, and scheduling.

3. Use of the Website

By accessing or using [matrixelectric.co.uk], you agree to:

• Use the website only for lawful purposes

• Not attempt to hack, disrupt, or misuse the website or its content

• Not copy, reproduce, or distribute any content without our prior written consent

4. Quotes & Pricing

All quotes provided by Matrix Electric are valid for 30 days unless stated otherwise.
Prices are based on the scope of work discussed at the time of quotation. Additional work or variations may incur extra charges, which will be communicated in advance.

5. Appointments & Cancellations

Clients are responsible for providing accurate details when booking appointments.
If you need to cancel or reschedule, please provide at least 24 hours’ notice. Late cancellations may be subject to a cancellation fee.

6. Payment Terms

• Payment is due upon completion of work unless otherwise agreed in writing.

• We accept payments via bank transfer, card payment, or other agreed methods.

• Late payments may incur interest or collection charges in line with UK Late Payment of Commercial Debts (Interest) Act.

7. Warranties & Guarantees

We stand by the quality of our workmanship.

• All work is guaranteed for 12 months from the date of completion unless otherwise specified.

• Manufacturer warranties apply to parts or products installed.

• This guarantee does not cover damage due to misuse, negligence, or unrelated third-party interventions.

8. Limitation of Liability

To the fullest extent permitted by law:

• Matrix Electric is not liable for indirect, incidental, or consequential damages.

• Our liability for any claim related to our services will not exceed the total amount paid by you for the specific service.

9. Health & Safety

We adhere to UK health and safety regulations. Clients must ensure safe access to the property and disclose any relevant hazards before work begins.

10. Intellectual Property

All website content, including text, graphics, logos, and images, are the property of Matrix Electric or licensed to us. Unauthorized use is prohibited.

11. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the content or availability of these external sites.

12. Privacy

We handle your personal information in accordance with our Privacy Policy. Please review it to understand how we collect and use your data.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to amend these Terms & Conditions at any time. Updates will be posted on this page with the revised effective date.

15. Contact Us

For questions, data access requests, or concerns, please contact:
Matrix Electric
Email: michael@leonelectricians.co.uk

Phone: +44 7400 207799

Address: 169 high street hornchurch RM11 3XF, United Kingdom

By using our services or website, you confirm that you have read, understood, and agreed to these Terms & Conditions.